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Shipping and Returns

What are the standard shipping charges?

A standard shipping fee of INR 200 is applied for all PAN india orders

Do you provide international shipping?

Yes. We do provide international shipping. (Shipping charges to be borne by the customer.)

How many days would shipping take?

Standard shipping takes 8-10 working days.

Do I need to submit a new request for a refund?

Please note that we do not offer cash refunds; instead, we provide a credit note, which remains valid for a period of 6 months.

How many days would a ‘made to order’ product take to be delivered?

'Made to order' designs may take time depending on the design. (Minimum 14 days).

Do you accept returns?

Yes, we do, provided the return is initiated within 7 days.

How to take care of our products?

Our garments are delicate and require proper care. You can follow the below mentioned steps to increase the life of the products:
  • Do not handwash.
  • Only Dry clean.
  • There is always a wash care label attached to the garment.

How do I customise my order?

You can drop us a mail with regards to customization on info@akashi.in, leave us a DM on our Instagram or WhatsApp us on 9833371624.

What do I do if my shipment is tampered?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please send us pictures of the damaged product immediately by mailing it us on info@akashi.in or WhatsApp us on 9833371624. We will personally ensure that a brand new replacement is issued to you with no additional cost.
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